Medallia to invest $2M in Tysons, create 100 jobs

Global customer and employee experience management company Medallia announced Tuesday that it’s investing $2 million to open a new East Coast headquarters in Tysons later this year.

Medallia’s new headquarters, scheduled to open in late 2025, will be located at a 31,360-square-foot space at Tysons Tower — the tallest building in Tysons at 22 stories and situated across from Tysons Corner Center.

The California-based company says its new East Coast office will be a central hub for Medallia’s senior leadership, providing a key location for expanding artificial intelligence and analytics talent and creating “a dynamic space” for hosting clients. The office includes a rooftop space, arcade games and modern technology.

Medallia plans to add 100 jobs over the next two years.

“Tysons will play a critical role in the next chapter of our growth,” said Medallia CEO Mark Bishof in a statement. “The new location provides space to deepen our relationships with key customers, expands our leadership presence, and gives us access to world-class talent in data science, AI and experience management.”

Medallia has an enterprise experience management platform, Medallia Experience Cloud, that captures billions of signals across voice, video, internet of things, digital, social media and corporate-messaging tools interactions. The company uses proprietary AI and machine learning technology to reveal insights about customers and help businesses develop strategies and improve decision-making.

“We are proud that Medallia is expanding their footprint in the commonwealth,” Gov. Glenn Youngkin said in a statement. “Their investment not only brings 100 quality jobs to Virginia but also reflects our reputation as a hub for innovative, tech-driven businesses. By helping organizations improve how they listen to and support their employees and customers, Medallia is setting a strong example of how technology can enhance workplace culture and performance.”

Founded in 2001, Medallia also has a West Coast and global headquarters in Pleasanton, California, along with global offices in Buenos Aires, London, Madrid, Mexico City, Paris, Prague, Tel Aviv, Tokyo and Toronto. It has more than 2,000 employees and 2,600 customers.

Medallia did not immediately return requests for comment.