What local industries/sectors do you think have potential for growth?
Continued growth around the Port of Virginia and green energy. … Entrepreneurs and local leaders have made substantial investments to tee up this area as part of a wind turbine corridor for future developments on the East Coast. If that vision comes to fruition, then the impact on our area could be once in a lifetime.
What’s the biggest challenge to doing business n your area?
Attracting and retaining young talent.
How is your area recovering economically from the pandemic?
Everything here is coming back strong. We lost quite a few local restaurants and bars, but the leisure sector as a whole is humming, and new development plans are back in the pipeline.
What are the top factors that have had the biggest impact on attracting business to your region?
Ease of transportation into and out of our market is a huge draw. We have one of the deepest and busiest ports on the East Coast and great connections by rail and highway to the rest of the U.S. We encounter a number of European and Asian companies opening offices in the area to service their U.S. customers. It is always exciting to watch them grow and develop. Additionally, the military presence here remains a huge draw for supporting organizations in the area, particularly in the government contracting sector.
What are the top obstacles to your region’s economic success?
Regional cooperation has been our Achilles’ heel for many years; fortunately, I believe a lot of business leaders are working to change that with the 757 initiative. Availability of employees is also a struggle; in our firm, we have adapted to some fully remote hires for various positions due to the staffing shortage in our local market.
What local industries/sectors do you think have potential for growth?
The health care industry continues to thrive and grow, given increasing demand placed by COVID. Optimistically, I believe the local hospitality and events sectors are poised for growth. Given the reduction in travel and in-person events, coupled with the shelter fatigue that many people are feeling, this sector is prepared to explode.
What’s the biggest challenge to doing business in your area?
The obvious challenge to doing business in our area is the pandemic. With numbers on the rise, and uncertainty in our future, it is very challenging to conduct business. Additionally, access to available and quality personnel has further impacted the region economically. There is an abundance of jobs available and a scarcity of individuals who can and will appropriately fill these roles.
How is your area recovering economically from the pandemic?
The Richmond region was recovering nicely, albeit [on] a long road, from the pandemic until the delta variant began its momentum. … In times of uncertainty, human nature is to conserve resources versus expend them. This pandemic uncertainty, including health requirements, available staffing and supply chains, will continue to impair our recovery.
What are the top factors that have had the biggest impact on attracting business to your region?
Our high-quality colleges and universities providing access to top-tier talent, as well as access to financial resources, including available investment capital and incentives offered by local government.
What are the top obstacles to your region’s economic success?
The biggest obstacle facing the Richmond region’s economic success is the unknown future of the coronavirus pandemic. … The second, and more rooted, obstacle facing our region is the suboptimal collaboration among our local government, business and community leaders.
Stepka photo by Don Petersen
SOUTHWEST VIRGINIA
Andrea Hupp Stepka
Partner | Foti, Flynn, Lowen & Co. | Roanoke
What do you love about living and working in your region?
I moved here in summer of 1995, right after graduation from Virginia Tech. I love the mountains and the greenways. I am an avid runner, so the outdoor life here in Roanoke is amazing.
How is the economy faring in your part of the state right now?
Small businesses are having trouble finding good help, suppliers are limited everywhere … [and] prices are higher everywhere as well.
What local industries/sectors do you think have potential for growth?
Technology/software and knowledge-based industries
What’s the biggest challenge to doing business in your area?
Right now, the answer has to be COVID, right? It’s a huge challenge for workers to be face to face, and thus we as a CPA firm have had to embrace the remote aspects of working with our clients.
How is your area recovering economically from the pandemic?
Overall, I think we are doing fine. … Our clients have weathered the storm, and for the most part seem to be coming out on the other side. We haven’t seen many businesses having to close, most likely due to the [Employee Retention Credits] and loans from the government.
What are the top factors that have had the biggest impact on attracting business to your region?
Roanoke is a beautiful place to live. The mountains and scenery are a big attraction. The cost of living is very competitive as well. We have a high quality of living here, with a good mix of industries ranging from the small mom-and-pop to large businesses.
What are the top obstacles to your region’s economic success?
There are some disparities in income levels in Roanoke and we have a growing population of people in poverty.
Principal | Yount, Hyde and Barbour (YHB) | Winchester
How is the economy faring in your part of the state?
Spring and summer showed a strong recovery. Pent-up demand led to tourism, shopping and dining again. The valley offers outdoor activities along with farm markets, vineyards and breweries that capitalized on people traveling closer to home or getting out of cities. Our industrial sector is doing well, with I-81 contributing to our role as a distribution/manufacturing hub in a world of mail order.
What local industries/sectors do you think have potential for growth?
Based on the quality of life and comparatively low cost of living, the valley has been an attractive location for retirees but more recently has become a destination for people migrating from cities to work remotely. Housing and professional services for those groups have potential for growth, such as health care and assisted living, along with wealth management, accounting, legal and other services.
What’s the biggest challenge to doing business in your area?
One major challenge to doing business across industry sectors is obtaining and retaining talent. … Affordable housing is an issue for younger professionals and retail/hospitality workers.
How is your area recovering economically from the pandemic?
With COVID uncertainty creeping back, indications are the valley economy isn’t full speed ahead. While businesses spent stimulus on employees, cash reserves remain as employers decide on spending and investment. It’s worth noting the uneven impact of the pandemic. While businesses have cash, the appetite for further unemployment benefits for hourly and gig workers seems low if the pandemic lingers.
What are the top obstacles to your region’s economic success?
First, affordable housing remains a priority. Second, the lack of high-speed internet in large areas of the valley for work and education was exacerbated by the pandemic.
Williamson photo by Stephen Gosling
NORTHERN VIRGINIA
Christine B. Williamson, CPA, PMP
Government contracting industry audit & advisory lead partner | CohnReznick LLP | Tysons
How is the economy faring in your part of the state?
Over the decades, many have commented that NoVa is “in a bubble,” meaning it fares well during turbulent economic times. This phrase continues to ring true in the pandemic and as we get back to the new normal. With the federal government, Amazon, Micron and data storage facilities, these sectors fuel the bubble effect here in Northern Virginia.
What local industries/sectors do you think have potential for growth?
The industries are endless here in NoVa, but I think the technology and medical sectors have the greatest potential for growth.
What’s the biggest challenge to doing business in your area?
My expertise is servicing companies who work for the federal government via government contracts. There is a talent war for many business sectors, including CPA firms. I’d say talent is the biggest challenge, regardless of the business type. We all struggle to find enough people to do the work, causing companies to go outside the area to look for talent.
How is your area recovering economically from the pandemic?
The Northern Virginia area is no different than other regions, as the business world has pivoted out of the pandemic by modifying how to do business, be creative, think strategic and figure out new ways to sell the same services. I hear many businesses say we are revisiting our business culture and purpose, which helps them through the recovery process.
What are the top factors that have had the biggest impact on attracting business to your region?
Location, location and location! And our vibrant technology sector.
What are the top obstacles to your region’s economic success?
One of the hottest investment tools in the past year and a half has imploded. But don’t give up on special purpose acquisition companies, or SPACs as these peculiar financial structures are called, industry experts say.
Also called blank-check companies, SPACs are here to stay, but not necessarily at the high-flying levels of 2020 and early 2021.
In Virginia, the practice of going public via SPAC has had mixed results. Most notably, Herndon- and Seattle-based BlackSky Technology Inc. and IronNet Cybersecurity Inc., a McLean-based tech firm that debuted in late summer, have seen strong returns on investment. But other Virginia-based companies have backed away from SPAC deals before completion, and Richmond-based CarLotz is being sued by investors after its stock price fell dramatically.
“The SPAC market is a little saturated, but I wouldn’t write it off,” says Derek Horstmeyer, professor of finance at George Mason University’s School of Business. “While the crazy hype we saw nine months ago is down, a lot of money is sitting in SPACs, waiting to acquire companies.”
An alternative to a traditional public offering, SPACs are public shell companies that function as holders of investors’ cash for the sole purpose of merging with private companies and taking them public with less regulatory scrutiny than a typical initial public offering. In 2020, more SPAC deals were completed than IPOs, and SPACs outpaced IPOs at a rate of 2 to 1 early this year, Horstmeyer says.
The practice also benefited from a little celebrity sparkle, with tennis star Serena Williams and NBA Hall of Famer Shaquille O’Neal investing in SPACs. In March, the Securities and Exchange Commission issued an alert to potential investors: “SPAC transactions differ from traditional IPOs and have distinct risks. … Sponsors may have conflicts of interest, so their economic interests in the SPAC may differ from shareholders.”
The SPAC surge ended soon after the alert was issued, and the market has yet to recover.
“Yes, there was some aggressive risk-taking and speculation, but on the other hand, there were and are many quality companies coming public through this structure,” says Chris Pearson, a senior vice president and portfolio manager at Davenport & Co. LLC, a Richmond-based investment company.
“The great ‘SPAC-ulation’ was followed by the ‘SPAC-ocalypse,’” Pearson says, referring to speculative excesses that swept through the market only to be met with an apocalyptic drop. “A lot of investors were unfamiliar with this structure but saw the performance and were enticed by the opportunity to make a quick and substantial buck. Not all SPACs are created equal.”
In a traditional IPO, pricing can change until the night before shares start trading.
“A SPAC is more efficient because the money has already been raised and held in a trust,” says Kristi Marvin, CEO and founder of SPACInsider, a data and research provider for the SPAC asset class.
“Not all SPACs are created equal,” says Chris Pearson, senior vice president and portfolio manager with Richmond-based Davenport & Co. Photo by Matthew R.O. Brown
Companies could spend months getting ready for a traditional IPO, she says, only to have something unrelated happen in the market that delays the deal on the night it’s supposed to be priced.
“That is partly why SPACs were so popular [in 2020 and early this year] during COVID,” Marvin says. “The traditional IPO window was shut, but the SPAC window was still open.”
However, Pearson notes that some merger deals involved subpar companies with overly lofty projections.
In turn, some investors got burned. Now, regulators are looking more closely at SPACs, clamping down on the accounting procedure, and 19 class-action lawsuits concerning SPACs have been filed this year, including a high-profile suit questioning the legality of a proposed SPAC deal sponsored by hedge fund billionaire William Ackman.
Ackman, founder of the largest-ever SPAC, Pershing Square Tontine Holdings Ltd., said in August that he will return the $4 billion in investments in the stock deal between his company and Universal Music Group N.V. He claims the lawsuit is meritless but adds it is unlikely to be resolved quickly.
Industry insiders are watching how this lawsuit will play out, since it could have a significant impact on how SPACs are structured in the future, experts say.
Meanwhile, several blank-check deals announced this year have not been completed. Most companies are looking for deals that are trading below their listing prices — typically $10 a share. At the height of the boom, stock prices almost always rose after SPAC deals were announced. That’s not the case anymore.
Faster and easier
One benefit of the SPAC arrangement over IPOs is flexibility for investors, who can choose to pull their money before a merger is completed. They are more likely to do so if the stock is trading below list price, experts say.
Hundreds of SPACs are searching for private companies to buy and take public. They typically have two years to find and merge with private companies or they must return money raised from investors.
A SPAC consists of two basic transactions — the IPO of the SPAC itself and its subse-quent merger. The acquired company takes the SPAC’s place on the stock market.
Year-to-date as of mid-September, 435 SPACs had gone through the IPO process, raising a total of $125.9 billion for an average public offering of $289.3 million, according to SPACInsider.
By comparison, only 59 SPACs became public in 2019, underscoring the sharp rise in their numbers in a short period of time, the trade publication reported.
The SPAC strategy is often quicker than a traditional IPO. Once a target company is found, a merger can be completed in months versus a year or more with a traditional IPO. Also, in a SPAC deal, the company going public can make business projections, which is not allowed in a traditional public offering.
Up until March, “the market was really robust, with almost 100 SPAC deals landing every month,” says George Geis, law professor and expert in corporate law and finance at the University of Virginia. “Now we’re down to nine or 10 a month.”
Although SPACs have been around for years, the recent enthusiasm built on its own momentum, Geis says.
“The flavor of the day — where people rushed in for chances to get quick gains on their investments — has fallen a little out of favor,” says Brent Allred, business professor at William & Mary’s Raymond A. Mason School of Business.
“Tighter regulatory oversight has added a level of complexity,” he adds, but it could provide greater shareholder protection and awareness.
“SPACs are not necessarily the utopia mechanics for going public,” Allred says. “Without the scrutiny [of traditional IPOs], some SPAC deals turned out well, but others came back to bite the shareholders.”
Despite the pullback this year, Pearson sees continued opportunities for SPAC deals. Success will be company-specific going forward, he says. “It comes back to what wins in the long term and what creates value for shareholders.”
There’s also considerable demand. A total of 452 SPACs, including some that completed public offerings in 2019 and 2020, are searching for new target companies — typically young startups with potential but unproven track records in hot sectors like tech or green energy. The firms tend to be smaller and potentially riskier than those going through a traditional IPO.
Some, especially those with no revenue, typically would stay private longer, but with a SPAC, they can tap into public markets earlier to raise capital and fuel growth.
A mixed bag
In Virginia, Tysons-based Cvent Inc., an event management company, said in July that it plans to merge with San Francisco-based SPAC Dragoneer Growth Opportunities Corp., which trades on Nasdaq. The deal — expected to close in the fourth quarter — values the private-equity-owned company at $5.3 billion.
Other Virginia deals include BlackSky Technology, a geospatial intelligence and global monitoring firm, which debuted Sept. 10 on the New York Stock Exchange after merging with Osprey Technology Acquisition Corp., a Philadelphia-based SPAC.
NavSight Holdings Inc., a Reston-based SPAC, merged in August with Spire Global Inc., a San Francisco-based data and analytics firm. Shares started trading on the NYSE Aug. 17 under the “SPIR” stock symbol.
Richmond-based used-car consignment retailer CarLotz went public via SPAC in January, but saw its stock price fall by 65% by mid-September. Photo by Scott Elmquist
Also in August, McLean-based IronNet closed its deal — announced in March — with LGL Systems Acquisition Corp. The stock, trading under the IRNT ticker symbol, opened above the $10 listing price and flirted with the $40 range by mid-September.
Richmond-based CarLotz, a used-car consignment retailer, has not fared as well since going public in January by partnering with Acamar Partners Acquisition Corp.
Its stock price, which hit $11.25 on the first day of trading on Nasdaq, fell in mid-September to the $4 range. Analysts say CarLotz faces headwinds — including a global shortage of semiconductors — that make it difficult for the company to operate. But investors are not pleased. They have sued in the Southern District of New York federal court, claiming the company violated federal securities law.
Other Virginia deals have fallen through in light of adverse market conditions and the dwindling appetite in general for SPACs.
These include Los Angeles-based SPAC Tailwind Acquisition Corp. and QOMPLX Inc., a Tysons-based risk management company for cybersecurity and insurance industries. The companies, citing market conditions, agreed in August to terminate their merger.
And a proposed merger between Arlington-based digital news company Axios Media Inc. and San Francisco-based sports media publication The Athletic fizzled this spring. The companies had sought to join forces by forming a SPAC, The Wall Street Journal reported in March, but by May the deal had stalled.
“SPACs are highly cyclical,” says Marvin of SPACInsider.
The current downcycle was exacerbated by a regulatory change — where warrants (a contract that allows a shareholder to buy more shares in the future at a given price) had to be treated as liabilities instead of equities, she says. That change was followed by uncertain conditions, created in part by the emergence of more contagious coronavirus variants, and the pending fourth quarter, which can be dicey for the stock market.
“We are in a protracted downcycle,” Marvin says. “There are plenty of good target companies out there. The problem is the environment.”
Brought to you by Virginia Business and Bank of America, join us every other month for the Diversity Leadership Series — virtual fireside chats with a diverse group of Virginia business leaders sharing their insights and thoughts on leadership, their career paths and diversity and equity.
The second installment in our series took place Sept. 30 in Hampton Roads, with a discussion between Angela Reddix, founder, president and CEO of Norfolk-based health care management and IT consulting firm ARDX, and Jack L. Ezzell Jr., founder and CEO of Hampton-based government contracting firm Zel Technologies LLC, also known as ZelTech.
Both Ezzell and Reddix are inductees of Old Dominion University’s Strome Entrepreneurial Center Hall of Fame.
What follows is an excerpt from their conversation. To watch the entire program, visit VirginiaBusiness.com.
Jack Ezzell: I’ll tell you a story: One of the things that I encountered in the early ’60s when I first went into the military, [if] you were Black, going into certain neighborhoods, the assumption was that if a person of color was moving into this neighborhood, it’s going to deteriorate, the property values are going to go down. I said to myself, “I’m going to mow my lawn twice a week.” I’ve always done that. I say to everyone, if you do more, and that’s the standard, that is really what you have to do. That’s one of [my] guiding principles. … What about your story? Has race been a big issue in what you’ve done?
Angela Reddix: It’s so interesting hearing you speak about mowing your lawn twice. That is literally and figuratively what I believe many of us are raised to [do]. We have to be that much better.
One of our core values … is individuality. I pride myself on having a diverse population. Even as a Black employer, I feel that it is so important for me to have all perspectives at the table. I’m smarter, I’m better because of it. And with that, I recognize that I’m an African American woman and so I absolutely feel that I have to come there and then some, to overcompensate.
“My motivation is I want to inspire those who have not seen someone who looks like this do it,” Reddix said during the Sept. 30 event. “It’s less about proving myself … and more about inspiring someone to say, ‘OK, I can do it.’” Photo by Kristen Zeis
[But] I have to tell you, something happened in the last couple of years, Jack, where I don’t walk with that same thought any longer. I feel that my gifts — Scripture speaks to this — my gifts will make room for me. I have sown enough that I have decided … that my experience, what I have sown in the community, what I have sown in this world, the education, all of that, that’s going to have to speak now.
Now, my motivation is I want to inspire those who have not seen someone who looks like this do it. It’s less about proving myself to everyone else and more about inspiring someone to say, “OK, I can do it.” What inspiration comes from is showing your flaws.
Ezzell: That’s wonderful. I share those same views. I’m really the same way like that. I’m very, very proud of the organization we have, the company we have. It’s diverse [by] all means, but there’s something else, though, that I think is very important for us as business owners: That’s the whole issue of giving back.
I am so fortunate. I’ve been blessed and I just really want to give it back. I’m fortunate, again, that I have an organization where I’m allowed to do a lot of that. I’ve been able to spend almost half of my time being involved in things. I do a lot with individuals with disabilities, higher education, that kind of thing. I know you do the same. I say to business owners when they come in, the fundamental role of a business is to make a profit. What one chooses to do with that profit is a different story.
I challenge everyone — it’s not always about money; give of your time and your values. … That has been … the part of my company that’s made me so very complete.
Reddix: Corporate social responsibility. Absolutely. To whom much is given, much is required. That is something that I live and breathe. Jack, I see you in the community in that way. I also know that you can’t give what you don’t have. … I say the two most valuable assets we have … [are] your time and … relationships. Because with time, you can make money. With no time, you can’t make any money. With relationships, doors can open, or doors can be closed to you. Being able to nurture those, being able to really think about how you’re going to budget your time and budget your relationships and being strategic about that is something that’s important to me.
I say that to say, many people have a heart to give, but you really have to do the work to create stability for yourself so that you can give to others. … From the very first year, [ARDX has] been doing programs where we’re investing in the community and, yes, through time, those have scaled because we’ve had more access. With more access, we can give more time and more money.
That is absolutely the place I’m in right now. Maslow’s hierarchy of needs: You have to take care of your food, your safety, your shelter,before you can get to self-actualization. I am thankful because I will say I’m living the dream right now, where I can invest the majority of my time, the majority of my mind and my heart into building up others.
“The fundamental role of a business is to make a profit. What one chooses to do with that profit is a different story,” Ezzell said. Photo by Kristen Zeis
Ezzell: Yes. There’s another thing …my wife will … probably beat me up when I tell [this] story but my family has been important in my life. I’d like to tell the story aboutshortly after I became a CEO. I was going back [to] this small town in North Carolina with my wife, and we were going through, and we passed by a service station. My wife looks over at the service station [and] she says, “Oh, I know that guy. I think he might have been one of my boyfriends.” …. I said, “Hahaha, if you had married him instead of me, you would be the wife of a service station attendant.” She looked at me and said, “If I had married him instead of you, you would be pumping gas and he would be a CEO.”
You talked to me before about how proud you are of your kids and your family, I too … [am] blessed with [my] family but [also with] the family I have in my company. … Those are just the things that really matter.
Reddix: Yes, love is everything — Tina Turner, “What’s Love Got to Do with It?” When you’re talking about leadership … you’re not supposed to have relationships. [Human resources],you’re supposed to be stiff, and that doesn’t work today. People bring their whole selves to the office.
If you can’t have compassion and love and understand that that is someone’s child, that’s someone’s wife, husband, and their spirit matters, and how you build them up or you tear them down, it matters. It’s not just affecting the team in the office, but they take this stuff home and you’re impacting a household. In this world today, mental health is such an important thing for us to consider as leaders and most leaders aren’t trained to even understand mental state of mind.
Ezzell: What tips would you give to those … who are starting businesses and are concerned about what are the keys to success? What are some of the tips that you’d give to business owners?
Reddix: It’s the African proverb that says, “If you want to go fast, go alone. If you want to go far, go together.” I will say tip No. 1 is, you don’t have to do it alone. In order to not do it alone, you really need to understand where you’re trying to go. You have to be very clear with your vision because you attract those people in your life who can support that vision.
No. 1 is to ensure that you build relationships [so] you don’t have to do it alone. No. 2 is, it’s not about getting there fast. … You have to build it to last and doing that, that means one step at a time, but … build it with the end in mind. I think the third thing — which probably is the first thing — is really, you can’t give what you don’t have, so you have to take care of self: mind, body, spirit. You have to have a foundation of that.
There’s a lot of bling out there sparkling. Everyone seems to be moving so fast, social media, you can see everything or what you think you see, which may or may not be real, but you really have to almost have blinders to be clear with what you’re called to do. And when you’re walking according to your purpose, somehow things just align.
Before the coronavirus pandemic, LaToya Jordan regularly missed small moments in her children’s lives — like seeing her young son getting off the bus each day. She commuted to downtown Richmond or to a client site and arrived home after her children.
The state agency where she works allowed telecommuting one day a week, and her schedule was flexible, but 90% of her work week was spent in the office. After the pandemic, though, her work schedule changed dramatically, and more than 18 months later, she still isn’t fully back in the office.
Jordan, the deputy auditor for human capital and operations for the Virginia Auditor of Public Accounts, was working from home about four days each week as of late September.
Like so many other workplaces across Virginia and the nation, her agency shifted fully to remote work when the pandemic began in March 2020 and has not fully transitioned back to working onsite. And there’s a good chance it will never return to its pre-pandemic model.
“I think what we’re transitioning to is going to be more of a hybrid situation,” Jordan says. “We appreciate that we have the technology to support us being able to work primarily remotely, but we also realize the benefit of in-person collaborating as well.”
“I think we will continue to have way more flexibility than we did before the pandemic,” she says.
(L to R) Hantzmon Wiebel LLP employees Edward J. Schmitz, Jennifer S. Lehman, Leslie Lloyd and Rebecca Burtram participate in a video meeting in Charlottesville. Photo by Norm Shafer
‘The future of work will be flexible’
Flexibility will be the name of the game when looking ahead to post-pandemic work environments. It’s what many workers say they want moving forward.
In the Virginia Society of Certified Public Accountants’ latest annual survey of current economic conditions and expectations, conducted in partnership with Virginia Business, 78% of respondents said that work flexibility is the top trait displayed by businesses that are recovering well from the pandemic.
Forty percent of survey respondents expect to work a hybrid schedule during the next six months and 53% expect they will be working remotely for the next six months. Looking out a year, 37% say they expect a mix of hybrid, still mostly remote, and about 30% say hybrid, but mostly onsite.
The survey, completed by Virginia CPAs in public accounting, private industry, government and education, confirms that not knowing what the future holds is one of the key cruxes companies are facing in planning for doing business in the post-pandemic world.
“I think one of my lessons learned is, you can’t be too set in your ways or set in your plans,” says VSCPA President and CEO Stephanie Peters. “You have to have this ability to plan what you can but know that there’s going to be disruption, and that’s just happening so much more quickly as we’ve seen over the past 12 to 18 months.”
This summer, as it appeared that the world might be getting back to normal, the highly contagious delta variant of COVID-19 spurred a resurgence in coronavirus cases, halting or delaying post-Labor Day plans that many businesses had for returning to the office.
Hantzmon Wiebel LLP, a Charlottesville accounting and financial advisory firm with about 100 employees, had to use an “emergency remote access plan” and turn on a dime in March 2020 to make sure everyone had the ability to work from home. “We ended up going down to less than 20 to 25% of people in the building during the height of the pandemic,” says Jennifer Lehman, the firm’s CEO. “We implemented technology like crazy.”
In June 2020, Hantzmon Wiebel employees started edging back toward the office, but some requested permission to work mostly remotely on a permanent basis. Prior to the pandemic, the firm had been making plans to move to a smaller office, but it plans to downsize even more, with remote work remaining an option.
Companies large and small have been adapting to meet the needs and concerns of their employees, including child care needs and worries about potentially infecting their children who aren’t yet old enough to be vaccinated.
Grant Thornton LLP, a Chicago-based global accounting corporation with about 1,200 employees in Arlington, had a seamless transition to remote work amid the pandemic and has promised its 8,500 national employees that their work schedules will be flexible.
“Our work does assume that we’re mobile and moving to respond to our clients’ needs, and post-pandemic we’ve really continued that.” says Greg Wallig, managing principal for Grant Thornton’s Washington, D.C., region office in Arlington. “Our view is that the future of work will be flexible and so will we. Our employees are empowered to work in whatever way best suits the needs of the client, and if that’s remote and meets their comfort levels and the client’s satisfaction, we’re happy to support that.”
Since the pandemic began, Grant Thornton has taken measures to assist employees, including monthly internet subsidies, reimbursing for personal protective equipment, doubling the firm’s child care subsidies and subsidizing food-delivery service memberships. The firm also gave each employee a $1,000 stipend to help defray personal expenses.
“We sought really to help employees cover the additional costs that we imagined they were incurring based on the response to the pandemic,” Wallig says.
The measures have helped employee retention — Grant Thornton didn’t lose any more employees during the pandemic than it did in pre-pandemic times, Wallig notes.
“That’s really wonderful when you consider this pandemic working model has gone on 18 months now,” he says. “A year and a half is a long period of time, and I’m really thankful that the combination of both benefits that we offered our employees and just the atmosphere that we created … has continued to give people a sense of connection. They understand the job market is hot right now and there are opportunities out there, but they choose to stay with Grant Thornton because of the culture.”
Shifting work culture
Improving the remote work experience is something 41% of VSCPA survey respondents say their companies plan to do.
DXC Technology Co., an IT services company, is moving its corporate headquarters from Tysons to Ashburn in November and shrinking its footprint to reflect a virtual-first mentality. Employees can work from anywhere and will use the office as more of a communal space than an everyday work environment. What started as a multiyear plan was essentially accelerated overnight, says DXC Chief Operating Officer Chris Drumgoole.
DXC has “dramatically increased” its investment in technology, he says. “The office should really be more about a place to come together, collaborate [and] get together because human interaction is still really important and we think it’s there, but it doesn’t have to be every day, 9 to 5, to plug in.”
Technology is just one component of DXC’s changing work model, Drumgoole says. It’s really a cultural and procedural change enabled by technology.
Some companies say working remotely has built deeper ties among colleagues.
“I think the one thing that has kind of stood out to me over the past year and a half is the supporting nature of people,” says Jordan. “I think that because we’ve had to come together and make some decisions and make sure we’re collaborating to get the work done, it’s created stronger connections in some regards as well.”
Jordan has had her own challenges. One time she was in the middle of a meeting when her infant son was crying. Her older son did his best to soothe the baby, but ultimately, Jordan had to take over. She rocked the baby while participating in the meeting. The experience made her more compassionate as a leader, she says.
“While the pandemic has been challenging, I think that it’s also brought forth some benefit from a work-life balance perspective, as well.”
A greater emphasis on work-life balance is one of the factors that has contributed to what economists are calling “the Great Resignation,” an ongoing pandemic-era trend of people leaving their jobs in search of better working conditions and quality of life. In turn, such voluntary separations are contributing to severe labor shortages across virtually every industry.
To prevent turnover, it’s necessary that employees feel secure, says Vinod Agarwal, deputy director of the Dragas Center for Economic Analysis and Policy at Old Dominion University.
One of the forces contributing to the labor shortage is a reluctance to return to workplaces for fear of getting sick, he says. The risk has to be worth it, and that’s a decision made beyond what a person brings home in pay.
“The only way to solve this problem is having to pay high wages and thinking differently than we have been doing historically” he says. “Workers are not just workers; they are part of a family. We have to learn how to take care of them. Some [employers] are providing day care services [or] bonuses to employees. … It is not just higher wages; it is how we treat our employees. That is a lesson to be learned from the pandemic.”
Many workers are not going back to minimum wage positions they deem too risky, says Maggie Cowell, an associate professor of urban affairs and planning at Virginia Tech who specializes in economic development. But that leaves companies in a lurch, too.
About 85% of respondents to the VSCPA’s annual economic expectations survey reported that labor shortages pose a significant or moderate risk to their companies or industries. The same percentage of respondents, 85%, are concerned about rising labor costs.
Even after expanded unemployment benefits have ended, workers largely are not returning to jobs they previously held, she says, adding that “the length of time that we are watching this play out seems pretty pronounced.”
And when workers leave and find better pay or working conditions, it tends to have a “contagious” effect, inspiring their former co-workers to also resign, she adds. “Given the amount of [job] opportunities for people who are looking … you can’t blame them.”
According to a survey conducted by the National Federation of Independent Business in mid-September, 27% of small employers are currently experiencing significant staffing shortages and another 18% are experiencing moderate staffing shortages.
This has employers brainstorming ways to make their companies more appealing to potential hires.
DXC, which has 130,000 employees worldwide, including several hundred in Arlington and the Washington, D.C., region, is hoping to use its virtual-first mindset as a differentiator when recruiting.
Lehman, with Hantzmon Wiebel in Charlottesville, says her firm is considering hiring experienced candidates from out of state for remote work. Despite the pandemic and changes in work models, though, the core values at Lehman’s firm have not changed, she says.
“What’s really, really important during the pandemic is focusing on culture, focusing on your people, focusing on making sure that you were taking care of what was important before, which … for us … was our clients and our team members,” Lehman says, “… and I think that’s what made it so it was OK.”
About 30 years ago, I was a volunteer for a local group of marketing professionals that was launching its Marketer of the Year awards. Publicity was needed. Working in marketing at the local paper, the task fell to me to pitch the event to the newsroom.
In those days, the news business was fairly balkanized; this was one of my first trips to meet an editor. My errand was completely unsuccessful, being curtly told that the newspaper wouldn’t cover the event because they didn’t write that kind of chicken-dinner news.
In those days, owning a newspaper press was almost like printing cash. My, how that’s changed.
A few years later, moving up to a corporate role at the newspaper’s publicly traded parent company, I organized data on its largest customers across all markets. It was revealing to me that the company’s corporate executives had no information on their biggest revenue relationships, nor did they really seem to care. Not surprisingly, that company no longer exists.
Customers matter. Values matter. Organizations generally invest in — and therefore get more of — the things they value. One of the best ways to know what a company values is simple: Instead of just listening to what executives say, look at their financial statements to see where they spend money. If they claim to believe in people but don’t back that up with market-leading compensation, do they really believe in people? If they say they believe in brands but don’t invest in advertising, do they believe in brands? If they claim to believe in customers but don’t know them, just what are their values?
Take a moment to think about values — not just profit, but higher values. Profit is definitely a matter of staying in the game. It may excite shareholders, but it rarely excites employees or customers. Their own bottom lines are more important to them than yours.
Just what are higher values? What about public health? What about democracy? What about truth and facts? What about transparency, diversity and inclusion? Higher values are more than just personal pocketbook issues.
When it comes to building enterprise net worth, higher values can make more difference than anything else. Profit is the price to stay in the game, but it is not a goal that drives growth or sustainability. Profit and higher values aren’t either/or propositions. You can have both. You can have it all. Arguably, you can’t have one without the other. Higher values will attract more customers and will help keep better customers.
Much like perfection, complexity is an enemy of progress. At Virginia Business, we try to keep things simple. Three things are important: First, regardless of your job, you must be interested in business as a topic. Secondly, the magazine keeps its focus on where we have an opportunity to be world class: business journalism. Third, we have one simple measure of success: revenue growth.
With the right people on board, we can do all three of these things, manage our expenses and put money back into things we care about. That’s a simple formula for success. We like keeping things simple.
Our higher values? Leadership, integrity, balance, respect and success. Those things are pretty much what Virginia Business strives to do every day. When that works, profit takes care of itself.
Every company is different. If certain values don’t resonate with your organization, which ones do? It‘s far better to be known by what you are for than it is to be defined by what you are against.
A dusty floor, lumber piles and strewn tools mark the signs of active construction in the future showroom of Pure Shenandoah LLC.
CEO Tanner Johnson stands in the front room of the historic, renovated Casey Jones building in Elkton and describes the experience of a future customer.
“You’ll come in right here to a cool circle welcome desk,” Johnson says. “There’ll be a big bar there with some of the smokables and [age] 21-plus products. A divider here — maybe even hemp bales — separates a workshop area where we do a lot of education. There’ll be a spot here where we highlight farmers, from CBD to the fiber side. Right here, we’ll have all the in-home grow technology. And then cool visual stuff.”
Pure Shenandoah plans to offer tours of its facility to the public, including guests from the nearby Massanutten Resort.
“Everyone’s been on a brewery tour, but there aren’t really cannabis tours anywhere,” Johnson says. “Most people in the cannabis market like to guard what they’re doing. We’re the opposite. Everyone’s going to be interested in it, just because it’s been in the shadows for so long.”
Suffolk couple Ron and Sarah Morton started Lockgreen, a business selling lockboxes for marijuana users to comply with state law when transporting cannabis. Photo by Mark Rhodes
Those shadows began to be lifted when the federal government removed hemp from its controlled substances list in 2018, opening the door for cultivating industrial hemp and the production of cannabinoid products such as CBD oils, which don’t intoxicate users. In 2020, Virginia lawmakers legalized medical cannabis through five licenses awarded to companies across the commonwealth.
Then, earlier this year, Virginia became the 16th state in the U.S. — and the first in the South — to legalize recreational marijuana. Lawmakers made it legal for people older than 21 to cultivate and possess limited amounts of marijuana, and they also started the process of writing regulations for a commercial market to open in 2024.
Legalization in Virginia has opened a vast, uncertain new industry that still faces many unknowns. Entrepreneurs, including the four brothers behind Pure Shenandoah, are scrambling to engage the market. Johnson says marijuana was “always in the back of our minds” when they founded Pure Shenandoah.
“Some of that’s out of our control,” he notes, “but the way the laws came down, it couldn’t have been any better.”
Marijuana represents only one of three new, potentially giant industries for the commonwealth.
“I genuinely thought that being at the forefront of solar and renewable [energy] was a once-in-a-lifetime opportunity to be on the front end of a multibillion-dollar industry,” says Greg Habeeb, president of Richmond-based Gentry Locke Consulting, a lobbying, communications and marketing business started by the Roanoke law firm. “Then a year later, it’s the same thing with casinos and online gaming, and the next year, it’s the same with cannabis.”
Widespread impact
Economic opportunities created by marijuana legalization reach far beyond retail operations, says Jenn Michelle Pedini, executive director of Virginia NORML. Photo by Caroline Martin
A 2020 study by Virginia’s Joint Legislative Audit and Review Commission (JLARC) found that marijuana legalization could generate between $31 million and $62 million in tax revenue during its first full year of sales, and between $154 million and $308 million by the fifth year of commercial sales. By comparison, Colorado, an early legalizer, collected $387.4 million in state taxes and fees in 2020 on an industry that recorded $2.2 billion in annual sales last year, according to The Denver Post.
Virginia’s new law will create up to 400 retail licenses, 450 cultivation licenses, 60 processing or manufacturing licenses and 25 wholesale licenses. (The state ruled out an ABC store model for marijuana retail sales because it would have required state employees to do something federally illegal, experts say, and also because the Northam administration and legislators wanted to make social equity a priority in awarding retail licenses.)
But state-level legalization of marijuana has broader implications for businesses stretching far beyond license holders.
“You have a hard time finding a business that can’t be directly or indirectly affected,” Habeeb says. “We were having a hard time coming up with one that couldn’t find a way to be involved with cannabis. Transportation, technology, security, everything — there was always a way, if they wanted to, to be involved in this industry.”
That can also include marketing, human resources and HVAC services.
“Often with legalization, the focus is directed toward cannabis business licensing opportunities, but the economic opportunity afforded by legalization is so much greater than that,” says Jenn Michelle Pedini, development director for the National Organization for the Reform of Marijuana Laws and executive director of Virginia NORML. “Cannabis businesses need all of the same services that any business needs. Not only do businesses need these ancillary services, so do consumers.”
Farmers harvested hemp for baling at a field leased by Pure Shenandoah in Page County in October. Photo by Scott Elmquist
Take Lockgreen, a Suffolk-based family business that sells lockboxes for marijuana users to safely transport cannabis in compliance with state law, which requires marijuana to be in a sealed container while transporting it in a vehicle and not to be consumed by the driver or passengers. Husband and wife Ron and Sarah Kiah Morton see their endeavor both as a way to enter the burgeoning industry but also to educate communities that have traditionally been punished under earlier drug statutes.
“We always have our face in the book of the law with regard to cannabis, and our ear to the street,” says Sarah Morton. “We are painfully aware of the disproportionate arrests and marijuana convictions in the Black community. Blacks are 3.4 times more likely to be arrested for marijuana.” According to a JLARC report, Black people in Virginia were nearly four times as likely to be convicted as white people charged with marijuana possession from 2010 to 2019.
Even with legalization of adult possession and use, the Mortons saw how legal provisions mirroring bans on driving with an open container of alcohol could still be a source of continued arrests. The answer? Lockable stash boxes that meet Virginia’s requirements and bear a commemorative design celebrating state legalization.
“We wanted something that people could be proud of that also protects them,” Sarah Morton says.
The lockboxes also represent a step toward participation in the future commercial market. Ron Morton has worked for the past decade in marijuana enterprises across Colorado, Maryland and now Virginia, while Sarah has been engaged with the Hampton Roads business community since 2007, while also serving on Virginia NORML’s board.
Lockgreen gives the University of Virginia alums a chance to educate and engage with the emerging marijuana industry. With a business that directly addresses still-existing gray areas about recreational use, they’re also positioning themselves as participants in the still-to-be-developed commercial market.
“We intend to enter into the commercial cannabis market, or at least to apply,” says Ron Morton. “The aspect we’re coming from — educational and spreading the information, being a proponent of the community — that’s the right way to approach it. If you’re filling that gap, everything else will fit around it.”
Sarah Morton adds, “We want to shape the culture in Virginia.”
Habeeb
Details up in the air
Virginia’s legalization of adult recreational use and home cultivation of marijuana this year marked just the first step in a process that still requires years of additional legislation and regulatory work.
Next year’s General Assembly must reenact the law passed this year. Then the Cannabis Control Authority, a state board advised by a health advisory council, will develop regulations including a social equity program intended to restore communities adversely affected by decades of marijuana prohibitions — primarily people of color. The authority will also license participants in the commercial market, with specific policies that are still being developed.
The commercial market is scheduled to launch in 2024, although lawmakers can decide to move the date earlier.
Regardless, there’s a lot of uncertainty about what legal marijuana will look like in Virginia.
“Cannabis regulation looks different in every single state and territory in the U.S. that has adopted such a measure,” NORML’s Pedini says.
Virginia has the advantage of following other states that have tried legalization. These include Washington and Colorado, which both legalized marijuana in 2012, as well as Illinois, which considered social equity as a priority but has largely failed to attain its goals.
“Virginia is one of the single most prepared states when it comes to undertaking a legalization effort,” Pedini says, adding, however, that “it was a heavy lift in 2021 and will be a heavy lift in 2022.”
However, they note, “I don’t think legislation in and of itself can ensure a good outcome. What Virginia has done thus far is outline in legislation some initial criteria for social equity licensing and funding, and [it] has established a cannabis equity reinvestment board.”
JLARC already has issued recommendations for 2022. It recommends tightening the path for currently registered hemp processors to obtain licenses to produce marijuana, eliminating special treatment. The watchdog group also recommends reducing the number of retail locations for medical marijuana licensees from five to three, which would somewhat curtail their advantages in a recreational market.
The General Assembly implemented 80% of the commission’s recommendations from its 2020 report, but there’s no guarantee lawmakers will follow all of these suggestions. Adding greater uncertainty are this month’s elections for governor and party control of the House of Delegates.
“Marijuana legalization really is on the ballot in Virginia,” says Pedini, “not with a referendum, but for whom you cast your votes.”
Democratic former Gov. Terry McAuliffe, running for a second, nonconsecutive term as governor, openly supports marijuana legalization, while Republican Glenn Youngkin told Virginia Business that he would not push to reverse the law if elected.
But there’s no question that the creation of a commercial market and other aspects of the law’s implementation would look different under Democratic and Republican administrations. Just how different? That depends on who holds a majority in the House of Delegates in January, but for starters, Republicans are less likely to focus as much on social equity as Democrats. It’s also unclear whether a Republican-controlled House would approve a commercial marijuana market, complete with a new slate of regulations.
Federal hurdles
Even beyond partisan control in Richmond, plenty of uncertainty remains over commercializing marijuana in Virginia, in part because marijuana is still considered a controlled substance under federal law.
Farmers who are already growing hemp are now considering growing marijuana, but Ben Rowe, national affairs coordinator of the Virginia Farm Bureau, says this has inherent risks.
Currently, federal law requires farmers growing the Cannabis sativa L. plant as industrial hemp to keep it below the 0.3% threshold for THC, the compound found in cannabis plants that gives marijuana its psychoactive properties.
“If a farmer is out of compliance with federal law, they risk losing access to federal programs like crop insurance, guaranteed loans and conservation programs, regardless of what the law is at the state level,” Rowe says.
The Farm Bureau also is concerned that smaller-scale farmers will be pushed out of the industry by “out-of-state, large-scale producers” unless state policymakers ensure that agricultural interests are represented in their discussions, Rowe adds.
Additionally, employers are grappling with whether they can — or should — screen employees for marijuana use. For many companies, drug screens are a standard part of onboarding new employees. Virginia’s legalization of recreational marijuana doesn’t prohibit workplace drug testing, but employers may lose out on hires amid a tight labor market in which many workers are more willing to leave jobs.
“Just because there’s legalization doesn’t mean you have to let your people consume marijuana,” says Habeeb of Gentry Locke. “But the concern is that [could conflict with] one of the strangest labor markets we’ve ever seen in our lives, where people are choosing not to work or choosing not to return to their job. Today, it’s a killer when employees walk out the door.”
Some companies — including Henrico County-based Altria Group Inc. and Amazon.com Inc., which is building its HQ2 East Coast headquarters in Arlington — didn’t screen for marijuana use even before legalization. As with raising minimum wage, the market is ahead of the law in some cases.
Of course, drug testing remains important for jobs that involve public safety or require high alertness or federal government clearances, and researchers still are trying to develop more targeted tests to measure impairment.
Another challenge related to federal marijuana prohibition is taxing cannabis businesses. The IRS prohibits tax deductions for any business that “consists of trafficking in controlled substances” like marijuana.
Habeeb calls federal taxes “really screwy on this. If you’ve got $30,000 a month in overhead and $60,000 a month in revenue, in most businesses, that means you made $30,000, and you pay taxes on $30,000. In cannabis, you pay taxes on $60,000. You can pretty quickly get squeezed on the revenue side.”
Federal law also restricts banks’ ability to engage with marijuana businesses, even those that are complying with state law.
Herndon
The emerging industry’s “access to the banking network is very limited,” says Bobby Herndon, senior vice president and director of treasury management at Charlottesville-based Blue Ridge Bank, which began working with Virginia cannabis businesses when hemp was legalized federally. “Most federally regulated banks do not want to jump into that space because of the gray area. Even though [marijuana] is legal at the state level, we still have audits and regulation at the national level.”
As a result, legal marijuana companies unable to use banks accumulate large amounts of cash while otherwise operating normally. Herndon says Blue Ridge Bank supports passage of the federal Secure and Fair Enforcement (SAFE) Banking Act, which would allow state-licensed marijuana businesses to work with banks and other financial institutions. The House of Representatives passed the act in September as a rider on its annual defense spending bill, but it appears stalled in the Senate.
Moving into position
On the ground, businesses are working to position themselves for the commercial marijuana market. A lot of this comes down to paperwork.
Pure Shenandoah is seeking to acquire a medical marijuana license approved by the Virginia Board of Pharmacy, covering the northwest region of the state. The matter is tied up in court with multistate cannabis dispensary operator MedMen Enterprises Inc., which is fighting to keep its license.
Meanwhile, Pure Shenandoah is taking other steps toward meeting medical requirements, including maintaining batch manufacturing records, traceability and test results. Even if it doesn’t receive the state license, company officials see these as steps to prepare for the commercial market.
Other hemp processors are taking a more cautious approach. Golden Piedmont Labs in South Boston intends to pursue a processing license to continue its mission of working with Southern Virginia’s agricultural community as farmers transition from hemp to marijuana.
Rick Gregory, principal at Golden Piedmont Labs, and friend Sterling Edmunds co-founded the company to assist farmers who were adversely affected by tobacco’s decline as a crop.
“We decided we would get more benefit for our contributions if we set up a company that would help turn around or assist the agricultural community in Southern Virginia,” Gregory says. “We decided to found Golden Piedmont Labs because the [hemp] industry was just starting to grow, but there weren’t any extraction industries for Virginia and North Carolina farmers on the boundary.”
As more farmers think about moving to marijuana when retail sales will become legal, Gregory says Golden Piedmont will adapt to meet their needs. In the meantime, it is waiting as lawmakers and regulators continue to build the framework for commercial marijuana sales. Even with prospects for a vast new industry, Gregory doesn’t think marijuana will ever come close to tobacco’s former dominance as an economic and cultural power.
“Remember, we were growing tobacco for the world,” Gregory says. “Here, you’re talking about marijuana for Virginia. That’s not to say it won’t have some impact, but the hemp crop will have more because it’s going to be much more difficult and regulated to grow anything in fields more than 1% THC. Marijuana will not change the world here.”
Pure Shenandoah processes hemp into consumer products such as CBD oil, edibles and massage oil. Hemp fiber can be used to make goods like animal bedding, packaging, clothing and paper. Photo by Scott Elmquist
Grassroots vs. ‘Big Marijuana’
Perhaps the largest uncertainty for Virginia’s marijuana industry is what will happen when federal prohibition ends. It’s likely to cause an earthquake in the industry.
“While you will hear from activists and even legislators shaking their fist about ‘Big Marijuana,’ they haven’t seen ‘big’ yet,” says Pedini of NORML. “‘Big’ is brands like Constellation [Brands] and Altria. It will be the end of federal prohibition that opens the floodgates for these truly ‘big’ companies.
“What we’re doing in Virginia right now is ensuring that we have our own regulatory structure in place prior to the end of federal prohibition. So, Virginia is deciding how Virginia regulates cannabis, rather than Virginia being beholden to … behemoths like Altria that will undeniably have a hand in the end of federal prohibition.”
Altria Group — which owns the nation’s largest cigarette manufacturer, Philip Morris USA — has been making headway in the industry during the past few years, viewing it as a natural progression from tobacco products. In 2018, Altria spent $1.8 billion for a 45% equity stake in Canadian multi-national cannabis corporation Cronos Group Inc. It also has filed patents and purchased marijuana vaporizer technology.
“Altria supports an appropriate federal regulatory framework for cannabis,” Altria spokesman George Parman says. “States are shaping policy frameworks for regulation and legalization, and it will be important that federal policy is, whenever possible, complementary to those efforts. In both cases, we want to ensure this process is done in a way that establishes a transparent, responsible and equitable operating environment for stakeholders in the commonwealth.”
Meanwhile, Constellation Brands Inc., which owns Corona beer and Svedka Vodka, among other alcohol brands, also has invested in Canopy Growth Corp., another marijuana company based in Canada, where federal legalization was enacted in 2018.
The entrance of huge corporations into the nascent industry has grassroots organizers and legislators concerned, after decades of pushing for federal prohibition to end.
Many worry that big corporations and out-of-state products from states like Oregon and California could overwhelm smaller and minority-owned businesses, not to mention social equity programs that aim to empower communities previously damaged by marijuana prohibition.
In Elkton, Pure Shenandoah continues to look to the future, hoping to secure a foothold in Virginia’s rapidly evolving landscape. Johnson, the company’s CEO, says he is looking particularly closely at processing, which emerged as a bottleneck during the first years of hemp production in Virginia.
Meanwhile, Pure Shenandoah raced to finish up work on its retail front for a ribbon-cutting in early October. “We’ve been so internal,” Johnson says. “Now, we’re saying, ‘Look at what we’re doing.’”
In mid-September, Pure Shenandoah’s showroom was empty, but not for long. Like the void in Virginia’s still to-be-determined commercial marijuana market, it will soon be filled.
Breeze Airways has been flying out of Norfolk International Airport less than six months, but the startup is steadily attracting passengers eager to satisfy their pent-up wanderlust.
Founded by aviation entrepreneur David Neeleman, the Salt Lake City-based airline began offering nonstop, low-cost flights out of 16 cities last spring. Service from Norfolk started June 10, with flights to Tampa, Florida, and Charleston, South Carolina. By August, the startup also had routes to Providence, Rhode Island; Hartford, Connecticut; Columbus, Ohio; Pittsburgh; and New Orleans.
Targeting leisure travelers, Breeze flies out of Norfolk two to four times a week. More than 18,000 passengers traveled on Breeze flights into and out of Norfolk during summer 2021, including 2,457 passengers in June, 5,159 in July and 10,523 in August. Charles Braden, Norfolk International’s director of market development, credits the spike to increased name recognition.
Still, the August numbers represent only about 3% of the airport’s passengers. “Breeze is relatively small compared to other airlines,” Braden notes.
Launching a new airline amid a pandemic is not the norm, he acknowledges, but from Breeze’s perspective, he explains, “the pandemic is a greater reason to start because of their intention to bring low-fare service to the public.”
Breeze, which focuses on smaller, secondary airports with routes averaging fewer than two hours in the air, is on track to invest $5.2 million in an operations center in Norfolk, creating 116 jobs, says Gareth Edmondson-Jones, the airline’s director of corporate communications. “There’s lots of growth to come,” he adds. “We look at where there is opportunity and the most demand. Norfolk fits that bill.”
The 116 employees include flight crew and maintenance personnel, Braden notes.
Some of Breeze’s 80 new A220 Airbus planes serving routes longer than two hours’ flight time could land in Norfolk after they enter service in spring 2022. “It’s safe to say you will see the A220 flying into Virginia,” Edmondson-Jones says, adding that the airline also plans to add cities to its network in 2022. Currently, Breeze flies a larger version of regional jets.
Braden believes the airline will continue to attract more Norfolk passengers. He notes that Breeze is one of five airlines started by Neeleman, including JetBlue Airways. “That gave the industry, as well as our local community, great confidence. There’s strong financial backing and strong management behind the airline, and their future is bright.”
It’s ironic that the Staunton Innovation Hub, a coworking center, opened its largest phase amid a global pandemic that sent many workers home, away from shared workspaces.
“The pandemic certainly created its own set of challenges in terms of opening a coworking space,” says Peter Denbigh, who founded the hub with his ex-wife, Alison Denbigh.
The first phase of the Staunton Innovation Hub, about 4,500 square feet on Augusta Street, opened a few years ago. The second phase is about 25,000 square feet located in the News Leader building on Central Avenue. The city newspaper’s offices are still located in the building in a smaller space. The renovated coworking space opened in October 2020 and was largely filled a year later. “We have a verbal commitment on the last remaining space,” Denbigh says. In October 2022, he plans to add another coworking space at the 25,000-square-foot Wetsel Seed building in Harrisonburg.
The pandemic “forced us to react quickly… to really listen to what our members needed,” Denbigh says. The hub’s second phase includes conference equipment, a game room and a wellness room for meditation or nursing mothers. The rooftop is available for socializing and networking, and an outdoor plaza will be completed in early 2022.
The renovation took a “100-year-old building and launched it into the 21st century,” Denbigh says. He’s pleased with the way the space has filled up, especially given that “this is in Staunton in the Shenandoah Valley, not in the middle of Reston or Fairfax.”
An entrepreneur, Denbigh co-owns Skyler Innovations, which created the “Watch Ya Mouth” party game that was a top seller on Amazon in 2016. He appreciates the “variety and quantity” of businesses represented at the hub, where nonprofits, CPAs, freelance contractors, mental health professionals, lawyers and tech companies can share ideas. Mary Baldwin University’s College of Education also has offices there.
Debbie Irwin, executive director of the Shenandoah Community Capital Fund, says the space serves as “a physical convening space for the entrepreneurial ecosystem in the Valley.” Startup companies have access to amenities and get the opportunity to talk to others who are taking risks.
“Having an entrepreneur support organization as well as a university and other great subject matter experts in one space really allows entrepreneurs to navigate through the startup process and get the support they need to keep moving forward,” Irwin says.
Arlene Guzman had a small restaurant in Puerto Rico, but “I never felt like I had the training” to be an entrepreneur, she says through a bilingual interpreter. “This is why I sought this opportunity.”
A mother of two and grandmother of two, the 52-year-old Richmond-area resident is in the inaugural class of Richmond’s LatinoEntrepreneurship Academy. Guzman’s lived in Virginia for 17 years and works for Radio Poder 1380 AM, Mount Rich Media’s Spanish-language station, where she’s a daily show host and part of the station’s administrative support. She’d like to start another food-related business after finishing the academy course.
Twenty participants are taking part in the in-person course, learning about entrepreneurship from local Hispanic business owners and financial experts. A collaboration between Richmond’s Office of Immigrant and Refugee Engagement (OIRE), its Office of Minority Business Development (OMBD) and Diversity Richmond’s Viva RVA! Latinx outreach initiative, the academy is based on the U.S. Federal Deposit Insurance Corp.’s Money Smart financial education program. It started Oct. 19 and runs a total of 15 weeks until March 1, 2022.
While OMBD has offered similar programs for years, this is the first to specifically target a bilingual audience. Through the course, participants will learn about business licenses and taxes, as well as the administrative and marketing aspects of running a company.
Karla Almendarez-Ramos, OIRE’s manager, notes that many people in Central Virginia’s Latinx community are already undertaking entrepreneurial enterprises informally.
“We know the immigrant community [is] big on entrepreneurship. It’s a way for people to be self-sufficient,” Almendarez-Ramos says. “Many are single mothers, many have challenges finding child care, so being a business owner is very attractive.”
Pedro Rodriguez, a real estate broker and owner of P.E. Rodriguez Consulting LLC, says the program addresses a problem he’s seen firsthand: people opening businesses without a full understanding of the legal procedures and taxes required.
“Many people … think that it’s just opening a business. They don’t know everything that is behind that,” says the Venezuelan native, who will serve as an instructor for the academy. “This is a wonderful opportunity to be involved and try to help people.”
Guzman says she’ll be better prepared when she starts a new business. “I feel in my heart this is a way to achieve my dreams.”
This article has been corrected.
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