USAA to expand in Chesapeake, add 500+ jobs

Texas-based financial services company USAA announced Thursday that it has purchased a larger office space in Chesapeake and will add more than 500 employees in the area over the next two years.

Founded in 1922 by a group of military officers and headquartered in San Antonio, USAA provides insurance, banking and retirement services for 14 million U.S. military members, plus veterans and their family members. USAA has offices in eight U.S. cities and three overseas locations and employs more than 38,000 people worldwide.

USAA’s new Chesapeake offices at 1341 Crossways Blvd. will span nearly 200,000 square feet and feature a claims technical training center with vehicles on-site for hands-on learning, a cafeteria and other dining options, a fitness center and a market.

The new office is a roughly five-minute drive from USAA’s current Chesapeake location at 520 Independence Parkway, which has only 81,478 rentable square feet.

The company says the move will enhance its service capabilities and work environment, as well as accommodate its expanding membership.

“We are thrilled to be expanding our presence in Chesapeake,” said Randy Termeer, president of USAA Property and Casualty Insurance Group, in a statement. “With the addition of 1 million new members last year, it is crucial that USAA has the space and facilities to ensure employees can continue to deliver the exceptional service members expect and deserve.”

USAA believes its presence in Chesapeake will allow it to better engage with the Hampton Roads military community and attract military personnel transitioning to civilian life.

“USAA is honored to be a part of Chesapeake’s community and to serve the military families who call this region home,” said Termeer. “Our new facility will allow us to remain a top employer in the Hampton Roads region for dedicated teammates and to consistently deliver exceptional value to our members.”

USAA plans to begin working in the new space in March 2026. It plans to vacate its current building after the relocation.

Financial terms of the office space purchase were not disclosed.