Richmond-based SingleStone acquires consultancy

Richmond-based consulting firm SingleStone has acquired DocCompSolutions, a major customer communications management technology and process consultancy.

The deal’s financial details were not disclosed. DocCompSolution has offices in in Fort Myers, Fla., and the New York City area.

Founded in 1997, Singlestone specializes in customer experience solutions. The company said the DocCompSolutions deal will enhance its consulting capabilities,  providing advanced communications intelligence and management.
Customer communications management aids the organization and production of individualized customer messages, marketing collateral and transaction documents for customer interactions in all types of media.

“After more than a year and a half partnering with DocComSolutions on successful client projects, we knew there was both a strategic and cultural fit between the firms,”  David Dart, associate principal at SingleStone, said in a statement. “This acquisition adds market reach and capability, but more importantly, seasoned experts that are aligned with our core mission to improve customer experiences.”

All existing DocCompSolutions principals and staff have joined SingleStone, and former principals Waldau and Cass Mieczakowski will maintain their offices in Florida and the New York City area, respectively.