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Reston-based Maximus gets $951M contract for national COVID hotline

Contractor will manage surge support and vaccine assistance calls for CDC

Reston-based Maximus gets $951M contract for national COVID hotline

Contractor will manage surge support and vaccine assistance calls for CDC

//May 3, 2021//

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Reston-based government services company has received a potential $951 million contract to support the Centers for Disease Control and Prevention’s national surge support and assistance hotline.

In the early months of the , Maximus staffed a 500-person call center to respond to call and emails from providers and the public. The company also operates a contact center supporting users of the CDC’s Vaccine Tracking System.

Maximus has also operated state COVID-19 hotlines in California, New York and Indiana, as well as providing contact tracing services for programs in five states.

With more than 30,000 employees worldwide and $3.46 billion in 2020 revenues, Maximus promotes itself as the nation’s largest Medicaid enrollment administrator. The company was founded in 1975 and provides business process management and technology services.

 

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