REBECCA RIORDAN | Chief people and culture officer, Chartway Federal Credit Union

After joining Chartway in 2020, Rebecca Riordan championed an effort to refresh the federal credit union’s competency model.

“We have eight competencies — grounded in agility, accountability, inclusion and innovation — that serve as a blueprint for how we lead and grow,” Riordan explains. “From hiring and coaching to performance development, they help our team members connect what they do with why it matters.”
Riordan also led the charge at Chartway to create resource groups for women, Black, Latino, Asian, Pacific Islander and LGBTQ+ employees, as well as a group for working parents. More than half of Chartway’s employees participate in a resource group. During Riordan’s tenure, the credit union received the Juntos Avanzamos designation, which recognizes credit unions committed to serving and empowering Latinos and immigrant communities.

“Rebecca has led transformative initiatives that reflect her forward-thinking vision and her deep commitment to empowering people at every level of the credit union,” Riordan’s nominator says.

Early in her career, Riordan worked as a regional training manager for the Jordan Marsh department store chain. She later joined Steinbach, another department store, as senior human resources manager.

For close to two decades, Riordan was vice president of Country Curtains, a multichannel direct-to-consumer company, followed by her tenure as senior vice president of HR at Massachusetts-based Greylock Federal Credit Union.

Riordan earned a degree in business administration from State University of New York at New Paltz.

Return to the full list of this year’s recipients