Sign In
Free Newsletter
Navy Federal ranked No. 4 U.S. brand for customer experience
Big Four accounting firm KPMG announced Monday it has named the Vienna-based Navy Federal Credit Union No. 4 on its annual list of top 10 U.S. brands for customer experience excellence. The KPMG U.S. Customer Experience Excellence report identifies top-performing brands and industries in terms of customer experience based on a survey of approximately 11,000 […]
Martinsville credit union announces leadership changes
Martinsville-based ValleyStar Credit Union announced Friday it has promoted Lisa M. Lambrecht to executive vice president. She was previously the chief financial officer at the credit union. In her new role, she will report to the president and CEO, and oversee the CFO, chief operating officer, chief marketing officer, the risk management department and the […]
Navy Federal Credit Union taps new CTO
Navy Federal Credit Union has hired Amtrak’s chief technology officer, Sovan Shatpathy, to serve as its new CTO, leading the credit union’s information services department. “Our ISD teams are behind nearly all of the technology our members and employees use,” said Navy Federal’s chief information officer, Tony Gallardy, in a statement. “Sovan’s experience will lend [&hell[...]
Oral arguments set for Virginia Credit Union, bank dispute
Oral arguments are set for Jan. 6 in a dispute between the Virginia Credit Union and seven small community banks and the Virginia Bankers Association (VBA) over the credit union’s offer to include the Medical Society of Virginia’s 10,000 members. A. Ann Berkebile, a senior hearing examiner at the State Corporation Commission, scheduled oral arguments […]
