Please ensure Javascript is enabled for purposes of website accessibility
Upcoming Event

Best Places to Work in Virginia

Hamburger Menu Hamburger Menu

Tag: advice

Beyond number crunching

Becoming a chief financial officer requires much more than just being a good accountant or number cruncher.

Indeed, the Journal of Accountancy in 2023 reported a noticeable shift of the top finance officer’s job from being a “CF-No” — or someone who just pulls tight the purse strings — to the “CF-Know.”

That’s a leader who has a “holistic grasp on the entire business and how it creates value and who uses that knowledge to provide insight,” Tom Hood, executive vice president of business growth and engagement at the Association of International Certified Professional Accountants, told the journal.

“Being a CFO and head of finance requires a particular mindset,” says Anna Amirsoltani, controller with McLean-based independent wealth management firm Cassaday & Co. “You need to be passionate about finance. It’s no longer just about number crunching.”

Understanding the value of operational know-how, as well as having a keen attention to human resources and company culture, are all priorities for the modern-day CFO. Considering the changing roles and expectations of CFOs begs the question of what truly prepares professionals to step into these C-suite positions of power — and what they’ve had to learn along the way. Virginia Business spoke with CFOs from across the commonwealth to understand what it takes to become a successful finance executive in today’s business world.

A multifaceted job

Dale Young didn’t always know he wanted to be a CFO. In fact, he wasn’t even sure he wanted to be an accountant. He spent most of his childhood in Chicago dreaming of becoming a professional tennis player some day — a passion he pursued into his young adult years. He ended up playing tennis through college on a scholarship, but when it came time to play professionally, Young realized he “wasn’t quite good enough.”

He ended up in accounting mostly because he felt inspired by his uncle, who was a CPA. So, Young started studying accounting while at Tulane University. And “once I decided on that, I had no other interest in really doing anything [else],” Young says. “My career progression is really based more on personal circumstance than anything.”

The family connection driving his career didn’t stop with his uncle. Young, who is a dual Canadian and U.S. citizen, also has Irish citizenship from his marriage. “Because of those citizenships, I was able to work in different parts of the world without having a work visa,” Young says. “That had a profound impact on me because, to date, I’ve spent around 11 or 12 years living and working outside of the U.S.”

He’s had a variety of work experiences, with finance and accounting-related roles at Marriott, Diamond Resorts and a private equity firm. Now Young serves as chief financial and administration officer for RecruitMilitary, a Chesapeake military-to-civilian recruiting company where he’s worked for nearly five years.

Amirsoltani also earned her stripes working in a variety of industries, including the corporate office of a restaurant and hotel business and for the Smithsonian Institution.

“These experiences — combined with my education — have provided me with extensive knowledge and expertise and solidified my decision to build a career in finance,” she says.

Jackson G. Green, chief financial and compliance officer with Roanoke-based Goodwill Industries of the Valleys, suggests seeking “broad experience in your education, interests, roles, organizations served and professional relationships.”

Like Young and Amirsoltani, Green has led a diverse career. He’s held jobs with an architecture and engineering firm, a venture capital-funded tech company and a research company as it issued its IPO. Plus, Green got his start in public accounting, “which gave me broad exposure to many industries and companies — public, private, nonprofit, governmental, closely held and such,” he says.

Dale Young, chief financial and administration officer for Chespeake-based RecruitMilitary Photo by Mark Rhodes

While Young’s background in accounting and finance roles culminated in landing his role as RecruitMilitary’s CFO, his job goes beyond traditional number crunching. Young sees his role as being multifaceted: understanding operations and sales; communicating the business’ story to internal and external stakeholders; developing strategies to improve the business; and focusing on human resources.

“Those four things transcend very differently from what I would call controller work or the daily accounting function that people may think of traditionally,” Young says. “The No. 1 thing you need to understand is where people are and how they’re doing, and what they need to get the job done, and what they need to make them happy.”

Green also approaches his role from a variable perspective. He spends at least 25% of his day on strategic planning and forecasting; another 25% on building, supporting and guiding his teams; another quarter on current projects and analyses; and the remaining balance on “nurturing and maintaining critical relationships with stakeholders,” as well as dealing with any unplanned operational situations or challenges that arise.

Preparing to become a CFO

Beyond professional experience, top accounting and finance executives agree that education was foundational to their interest in and dedication to their profession.

For instance, Amirsoltani says she always had a passion for finance, recalling her strong interest in board games Monopoly and Power Grid, “which made choosing business school an easy decision.” She earned her bachelor’s degree in accounting and financial analysis from the State University of Trade and Economics in Kyiv, Ukraine, and then received her CPA certification. This year, she enrolled in an executive program at Columbia Business School “aimed at enriching the knowledge of CFOs.”

For those aspiring to one day become CFOs, Amirsoltani says, “one of the most important factors, I believe, is natural curiosity and willingness to learn,” which can include pursuing a CPA, CMA or MBA. “Staying up to date with industry trends, best practices, technology and networking has been very beneficial for me.” She enjoys learning about cybersecurity and artificial intelligence, both of which stand to have a profound impact on accounting and finance — and the entire business world.

Increasingly, human resources has also become a critical part of the CFO’s role — and that’s something not all financial professionals are adequately prepared for by their schooling. Rather, it’s something they must acclimate to on the job and express interest in.

“I’ve always been fairly outgoing and fairly communicative with people, both on a personal and professional level,” Young says. “But understanding the people impacts on an organization all the way down from senior leadership to the [person] starting out in the lowest level jobs” is as important a part of his job as financial forecasting. That means Young makes decisions not only from a “balance sheet point of view,” he says, but also from an individual employee satisfaction perspective.

Amirsoltani also stresses the importance of having a mentor throughout one’s career, especially someone outside your firm, to continue to offer challenges and provide guidance.

Having a mentor “is especially advantageous, as it provides a unique opportunity to gain unbiased perspectives and feedback,” she says. Attending professional conferences, webinars and finance events are also “essential,” Amirsoltani says.

“Networking helps me stay informed about industry trends and developments,” she says.

A pathway to CEO

Jackson G. Green is chief financial and compliance officer with Roanoke-based Goodwill Industries of the Valleys. Photo by Natalee Waters

While being a chief operations officer, executive vice president or president of a company can provide a predictable path to becoming a CEO, it’s actually becoming far more common for CFOs to transcend to the top leadership position due to their expanded responsibilities.

“It’s a very exciting role but can come with lots of high pressure,” says Amirsoltani, who also serves as a key strategic adviser to the CEO and the board, providing financial insights that ultimately drive business decisions.

“As a CFO, you’re the right-hand person to the CEO,” she says. “You need to thoroughly understand your business, treat the company as if it’s your own and ultimately think like an owner.”

Thinking like the CEO lends itself well to ultimately landing that top position. About 40% of all global CEOs stepped into their role directly from being a CFO, COO or head of division, according to executive search firm Heidrick & Struggles.

Getting even more granular, 33% of S&P 500 CFOs who changed jobs in 2022 became CEOs, a massive jump from 8.8% in 2021, according to research by executive search firm Russell Reynolds Associates. Perhaps the most well-known example of this type of transition was Indra Nooyi, who served as chairman and CEO of PepsiCo from 2006 to 2019 after serving as the Fortune Global 500 company’s president and CFO.

Former CFOs make for strong CEO candidates because they’re forced to understand nearly all aspects of a business.

Being a CFO “is not the easiest role and, I would argue, probably the most difficult role to ascend to,” Young says. “If you look at Fortune 500 companies, or even Fortune 1000, or up and down the line — even into private businesses — you see a large proportion of people who start off in a CFO role that ended up … a CEO.”

That’s because being a CFO teaches a professional to not only know their own job, but everyone else’s, Young adds.

Being a CFO also requires flexibility and continued learning.

“Like many who pursue accounting careers, I tend to be risk-averse in my nature,” Green says. “I’ve had to learn through the years to better balance risk and return and to be comfortable with making decisions with only 80% of the desired information.” 

The evolving workplace (or what I wish I told my younger self)

In 1983, when I walked through the doors of my first job in Washington, D.C., I could have never anticipated where life would take me — from a young staff accountant to a vice chair at Ernst & Young, advising C-suites and boards, as well as leading thousands of professionals. And now it’s bittersweet to be retiring from EY in just a few short weeks.

This spring, as graduates everywhere are preparing to navigate their transition to the professional world, I’d like to share three things I’ve learned over the decades — and what I would tell my younger self.

First, the workplace has evolved in countless ways. Interoffice memos gave way to email and instant messaging, executive teams have thankfully diversified, and long gone is the idea that bosses must be stern overseers. Today, the most effective leaders know that authenticity, listening to others and showing empathy are key to winning trust. Now, it’s not only welcomed, but encouraged, that we bring our whole selves to work.

About eight years ago, my youngest son came out as transgender. While I had long prided myself on supporting diversity, equity and inclusion, this was a transformative moment. With my son’s permission, I shared openly about our family’s journey, hoping to convey to LGBTQ+ people that they are seen, cherished and valued. I then leveraged my influence to advocate for change, working to pass anti-LGBTQ+ discrimination laws in Virginia and Massachusetts and to lobby Congress in support of the Equality Act.

It’s clear that people don’t want to work for bosses: they want to work for, and with, real people. Being yourself, and being open and honest, helps create trust with your teams, as does listening to their ideas and respecting others’ perspectives.

Second, I’ve also learned about the power of servant leadership. I’ve lived through terrible events, from 9/11 to several recessions to social injustices and now the pandemic. Each of these challenges has underscored that, in times of crisis, leaders are meant to serve, not be served.

In 2009, I was leading our Strategy and Transactions team when the financial crisis struck. Our business worked on corporate transactions, and I immediately focused on the economic fallout. But that moment was not about my fears. My teams were anxious and afraid, and I realized I needed to be calm and show others that I cared rather than put myself first.

On an aircraft carrier, the officers are always the last to eat. Bring this mindset into your career: Focus on serving your teams and meeting their needs before your own.

Lastly, like many people, staying at home during the pandemic helped me find a balance for the first time in years. I recognize that I’m lucky; my kids are young adults, and I haven’t been juggling virtual school with a full-time career. But if there’s one small silver lining of the pandemic, it’s that talking about emotional wellbeing and preventing burnout is no longer taboo.

Earlier in my career, I contemplated quitting on three separate occasions. I loved my job but was burned out. Turns out that working 16-hour days for 18 months with no vacation is a recipe for exhaustion and cynicism, and I had to learn the hard way that it’s not selfish to set boundaries. I am hopeful that today’s professionals are now keenly aware that prioritizing their mental, physical and emotional health is a must.

At this turning point, I look back at my younger self with empathy and nostalgia and am grateful for all my life experiences to date. To tomorrow’s leaders: learn your own lessons, pass them on to future generations and enjoy the ride. Take it from me — the years will fly by faster than you can imagine.

Based in Northern Virginia, Richard Jeanneret is a vice chair and U.S. east region managing partner for Ernst & Young, a position in which he has led more than 12,000 East Coast professionals. He previously served as EY Americas Strategy and Transactions Leader. Jeanneret holds a bachelor’s degree in economics from Boston College. He is an ex officio board member of the Partnership for New York City, a member of the Economic Clubs of New York and Washington, D.C., and a board member for Vienna-based Wolf Trap Foundation for the Performing Arts, the Lincoln Center Business Advisory Council, Over & Above Africa and Out Leadership’s Global Advisory Board. Jeanneret is retiring as of July 1, 2022.