PRESIDENT AND CEO, NAVY FEDERAL CREDIT UNION, VIENNA
PRESIDENT AND CEO, NAVY FEDERAL CREDIT UNION, VIENNA
Virginia Business// August 29, 2022//
McDuffie accepted a vice president of marketing position at Navy Federal Credit Union in 1999 because she liked that the top mission of the world’s largest credit union was serving members — not padding shareholders’ pockets.
“I was excited by Navy Federal’s commitment to serve those in uniform and their families and the not-for-profit structure of credit unions,” she told the National Association of Federally-Insured Credit Unions in 2019.
By 2008, McDuffie had climbed to the post of executive vice president of delivery channels, overseeing the launch of Navy Federal’s first mobile banking app. In 2018, the Wellesley College alumna was named chief operating officer of the member-owned and not-for-profit credit union and became CEO a few months later.
Established in 1933, Navy Federal employs about 21,500 people serving over 11 million members who are enlisted in the armed forces, veterans, civilian and contractor personnel or their families. In 2021, the credit union reported $153 billion in assets. In April, the credit union was listed for the 12th time on Fortune’s 100 Best Companies to Work For list.
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