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Veronica Garabelli// October 21, 2015//
TeleTech Holdings said Wednesday it plans to invest $4.07 million to establish a customer experience center in Scott County. The move is expected to create 300 new jobs.
TeleTech is a publicly-traded, business process outsourcing company headquartered in Englewood, Colo.
The Virginia Economic Development Partnership worked with Scott County and the Virginia Coalfield Economic Development Authority to secure the project. Incentives included a $100,000 Commonwealth’s Opportunity Fund grant and $645,000 in Tobacco Region Opportunity funds.
“Scott County, in the e-region of Virginia, was a natural choice for TeleTech’s domestic expansion for a number of reasons, including an outstanding labor force, low cost of living, and great access to the market through the Tri-Cities airport,” Todd Baxter, senior vice president of Global Operations at TeleTech, said in a statement.
TeleTech works in more than 80 countries and has 40,000 employees.
Virginia competed against North Carolina, Georgia and Tennessee for the project.
