CANDICE LING

Although there’s a great sense of responsibility helping the federal government fulfill its mission, Candice Ling has also found government contracting work to be an incredible privilege. Serving as a trusted partner to federal agencies is something that must be earned, she says, and so it’s especially satisfying when she can work together with a team to solve a problem. “We’ve got to be willing to immerse ourselves into the situation and roll up our sleeves,” Ling says.

That’s something Ling has mastered in her nearly six years with Microsoft. She currently leads the company’s federal division after stints as the software giant’s chief operating officer for U.S. regulated industries and its government industry leader in Asia. “You have to learn the challenges and barriers and opportunities where they can adopt technology.”

Ling likewise enjoys the challenge of a new recipe or a rigorous hike in a national park with her family. As a leader, Ling says, she does her best to foster a culture of innovation and collaboration while encouraging a combination of grit and grace — grit to make her team resilient, while extending grace so people (herself included) can learn from their mistakes. 

She brings that spirit of openness to learning to her involvement in employee resource groups and mentorship. Ling believes it’s equally important to share stories of career successes and mistakes — and these conversations often focus on how to best make an impact. “I get mentored by my mentees, as well.” 

RELATED STORY: 2024 Virginia Women in Leadership Awards