Navy Federal Financial Group names chief operating officer

Navy Federal Financial Group, a wholly-owned subsidiary of Vienna-based Navy Federal Credit Union, announced Tuesday it has hired Diane Young as chief operating officer. 

She joins the group following the retirement of Patricia Wood, who had served in the role since 2015. Young most recently was a vice president for Goldman Sachs Private Bank, where she developed and launched a digital securities-based lending program. She has also previously worked for Merrill Lynch, Morgan Stanley, TD Ameritrade and E-Trade.

“Throughout her financial services career, Diane has been instrumental to her organizations in developing and implementing strategic initiatives designed to create products and programs designed with the customer’s needs in mind,” Navy Federal Credit Union COO Debbie Calder said in a statement. “Therefore, we feel that Diane is the right leader at the right time for NFFG.”

Young earned her bachelor’s degree in political science from Adelphi University.

Navy Federal Credit Union on Monday was named No. 4 on Big Four accounting firm KPMG’s list of top 10 U.S. brands for customer experience excellence. Established in 1933, Navy Federal is the world’s largest credit union, with more than 9 million members around the globe. The credit union across its 330 branches employs more than 18,000 people, holds $112.09 billion in assets and serves nearly 9 million members. 

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